Privacy

This privacy notice describes how Ochre Glen Atelier (“we”) handles personal data when you visit ochre-glen.hair, contact us by form, email, or phone, or visit our premises at 9 Pine Street, Luxembourg City.

We process identity and contact details you submit (name, email, phone, message content) to respond to enquiries, schedule visits, and keep basic business records. Technical logs such as IP address and browser type may be processed for security and cookie preference storage on your device.

Our legal basis depends on the context: steps prior to a contract or performance of a service request, legitimate interests in operating a local business securely, and consent where required for non-essential cookies. We do not sell personal data.

Data is retained only as long as needed for the enquiry or applicable bookkeeping rules, then deleted or anonymised. Access is limited to staff who need it. Processors, if any, are bound to confidentiality and instructions.

Depending on your location in Luxembourg, you may have rights to access, rectification, erasure, restriction, objection, and portability, and to lodge a complaint with the supervisory authority under GDPR / CNPD. To exercise rights, email [email protected] or write to 9 Pine Street, Luxembourg City, Luxembourg City.

Contact: Ochre Glen Atelier, 9 Pine Street, Luxembourg City, Luxembourg City, Luxembourg. Phone +352 27 60 41. Email [email protected].